Fabulous views, greatly enjoyed marvellous and super setting.

My room included central heating, a private safe and a flat-screen TV. It had a tub in the clean bathroom. Location: the hotel was near attractions and restaurants, and the city center❤

The hotel serves excellent breakfasts and offers reasonably large rooms with separate toilet as well as shower. Staff is professional and really helpful and you can park your car nearby.

Stylish and amazing place, I really enjoyed incredibly nice personnel.

Hotel overlooked garden and the room was wonderful and beautiful. This venue was set in a central area close to local bars/ restaurants, the city center and reception and cultural Basel. It also was in the gorgeous brasserie. I came here for 2 nights and had a relaxing stay.

Its location within walking distance of everything was marvellous...

Could not be improved in any way.

clean hotel with nice staff and excellent location just next door to the city center, river and local bars/ restaurants and a church. honestly nothing to complain about.

We had a fantastic stay at Volkshaus and loved the stylish rooms, which were spotlessly clean. Despite the freezing weather outside, our room was warm and cosy upon arrival. The location was perfect, with multiple tram stops outside and within walking distance of attractions and restaurants. The staff were friendly and attentive, even bringing us an intense fan during a heatwave. The hotel also had a beautiful courtyard and the breakfast was delicious. I highly recommend this hotel for a relaxing and enjoyable stay in Basel.

The hotel had excellent design, with perfect rooms and comfortable beds. The staff was super nice and the added touch of complimentary coffee and other goodies in the corridors was a great bonus. The sparkling water was the best I've ever tasted and even the apples were delicious. The location was fantastic and convenient, making it easy to explore the city. the hotel provided free travel on buses and trams, as well as discounts on attractions like the zoo and museum.

It would have been better if there was a fridge in the room, but we were able to ask the reception to store items for us if needed. Some may find the bathroom layout a bit strange, but there are side curtains available for privacy.

We had a wonderful stay at this luxurious hotel! The location was convenient, with a tram stop just a stone's throw away. The service provided by the staff was exceptional, with the front desk assisting us with a late check-in and even organizing our airport transfer. The room was impeccably clean and spacious, providing ample space for us to relax. The hotel also offered a wide range of amenities, including free Wi-Fi in the rooms, a fitness center, and a spa. We were particularly impressed with the attention to detail, such as the complimentary coffee and other goodies available in the corridors. Moreover, the staff went above and beyond to make our stay memorable, as they congratulated my wife on her birthday.

With its fantastic service and impeccable accommodations, we highly recommend this hotel to families seeking a luxurious and comfortable stay.

The hotel was easy to reach, with a tram stop just a few meters away, making it convenient for getting around. The hotel was very clean throughout, including the room and bathroom. I particularly enjoyed the excellent service provided by the staff, as they went out of their way to make my wife's birthday special. Special thanks to Anastasiia for her kindness and assistance.

The check-in time of 3pm was fairly late, it would have been better if it could have been earlier. the room lacked practical touches like plugs near the bed and adequate storage space.

Had an amazing romantic retreat! The room was beautifully designed with perfect beds and super comfy pillows. The bath gel was a plus. The staff was friendly and helpful. We adored the coffee and drinks bar on every floor which was a unique and fun experience. The location was great and convenient to explore the area. The free travel on buses/trams and discounts at local attractions was definitely a bonus we enjoyed.

We couldn't find anything unsatisfactory with the hotel!

I had a splendid one night stay at this hotel. The impressive design is functional and comfortable. This hotel's location is truly convenient, right in the heart of the city. The staff was exceptionally helpful. The on-site breakfast option was lovely, served in a gorgeous brasserie.

Nothing for me.

Comfortable beds, well-appointed rooms, helpful and professional staff, perfect location, stylish decor.

Felt well taken care of, no complaints.

This hotel provides a comfortable and clean room with a welcoming atmosphere. The staff are professional and helpful in arranging transfers and assisting with late check-ins. The location is conveniently close to many amenities and attractions, including a nearby church. The rooms are well appointed with a minimal design, comfortable beds, and complimentary drinks stations on each floor.

One minor issue reported by some guests is that rooms facing a nearby church may hear bell chimes throughout the day and night, which could be disruptive to sleep.

Great location, friendly staff, comfy beds, amazing interior design, free travel on buses and trams.

Nothing, all great.

Fantastic location, convenient. Exceptional staff, especially male on front desk. Comfy beds, two duvets. Bag storage after check out. Unique tea/coffee bar on each floor. Warm and welcoming atmosphere. Free travel and discounts on attractions. Spacious and cozy room.

Cannot find any fault.